Privacy Policy

Welcome to Godes (we, us, our). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, website, and related services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Policy.

2.1 Information You Provide

• Account Information: Name, email address, username, password (encrypted), country, and language preferences.
• Profile Information: Avatar, bio, skills, website links, social media profiles, and any other details you choose to add.
• Transaction Information: Purchases, sales, downloads, order history, payment method details, and transaction IDs.
• Support Information: Messages, tickets, email correspondence, and attachments you send to our support team.
• Verification Information: Government-issued ID, address proof, and selfie if KYC is required.

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device model, and unique device identifiers.
• Usage Data: Pages visited, time spent, clicked links, search queries, and download activity.
• Location Data: Approximate location derived from your IP address (not precise GPS unless you permit).
• Cookies & Similar Technologies: We use cookies, pixels, and storage to remember preferences and improve your experience.

We use your information for the following purposes:

• To provide, operate, maintain, and improve our Services.
• To process transactions, send receipts, and manage your wallet balance.
• To respond to your inquiries, support requests, and feedback.
• To detect, prevent, and address fraud, abuse, security issues, and technical errors.
• To send you service notifications, updates, and promotional messages (you can opt-out).
• To analyze usage patterns and improve our website functionality and performance.
• To comply with legal obligations and enforce our Terms of Service.

We do NOT sell your personal information. We only share your data with third parties under the following circumstances:

• Service Providers: Hosting partners, payment processors, analytics providers, and email services that help us operate the platform.
• Other Users: Your public profile information is visible to other users as part of the marketplace experience.
• Legal Requirements: If required by law, court order, or government request to protect our rights or users safety.
• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Payment Processors

When you make a purchase, your payment details are processed by third-party payment gateways. We never store your full card details.

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest.
• Access Control: Only authorized personnel can access sensitive data.
• Firewall & Monitoring: We maintain firewalls and monitor our systems 24/7 for suspicious activity.
• Password Hashing: User passwords are stored using bcrypt/argon2id hashing.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for core functionality like login and session management.
• Analytics Cookies: Help us understand how users interact with our site.
• Advertising Cookies: Used to show relevant ads based on your browsing behavior.

Third-party advertising partners may use cookies to collect anonymous data. You can control cookies through your browser settings.

Depending on your location, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and personal data.
• Portability: Receive your data in a machine-readable format.
• Objection: Object to certain processing, including marketing emails.

To exercise any of these rights, contact us at support@Godes.com.

For users in the European Economic Area (EEA), United Kingdom, and Switzerland:

• Legal Basis: We process data based on contract performance, legitimate interests, consent, and legal obligations.
• Data Transfers: If we transfer data outside the EU, we use appropriate safeguards.
• Data Retention: We retain personal data only as long as necessary for the purposes stated.
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

Our Data Protection Officer (DPO): dpo@Godes.com

If you are a resident of California, you have the right to:

• Know: Request disclosure of the categories and specific pieces of personal data we collect.
• Delete: Request deletion of your personal data (subject to certain exceptions).
• Opt-Out: Opt-out of the sale/sharing of personal information (we do not sell your data).
• Non-Discrimination: Exercise your rights without fear of discrimination.

To submit a request, email us at privacy@Godes.com.

We retain your data only as long as necessary to provide our Services or as required by law. Specific retention periods:

• Account Data: Retained until you request deletion or your account is terminated.
• Transaction Records: Retained for 6-7 years (tax and accounting obligations).
• Security Logs: Retained for up to 24 months to prevent fraud and abuse.
• Support Tickets: Retained for 2 years after resolution.

When data is no longer needed, it is deleted or anonymized.

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe a child has provided us with personal information, please contact us at support@Godes.com and we will take steps to delete such data.

We may update this Privacy Policy periodically. When we do, we will:

• Post the new version on this page.
• Update the Last Updated date at the top.
• Notify you via email or in-app notification for significant changes.

Your continued use of the Services after changes constitute acceptance of the revised Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Support: support@Godes.com
• Privacy: privacy@Godes.com
• Legal: legal@Godes.com